All of our home delivery orders are sent by Australia Post, giving you a wide range of delivery and collection options including Safe Drop. You can manage your delivery preferences by creating a MyPost account at the Australia Post website.
The delivery fee or shipping cost for your order is calculated and displayed under your order details at checkout prior to entering your payment details.
The weight used to calculate your delivery fee may be different to the listed weight of the products you have ordered. Delivery weight includes the net weight of the product along with its packaging and any packing material, such as boxes or protective padding.
You will receive a notification email when your order is received and as long as all items you have ordered are in stock, your order will ship within 1-2 business days. In most cases, you should receive your order within 5-10 business days of the parcel being sent.
We do not deliver any orders outside of Australia and cannot take orders via email or over the phone.
If you have any questions about delivery, please email Customer Service. The team is available during business hours, 9am-5pm Monday to Friday.